How to Fix SimpliSafe Camera Offline Issue? A Complete Guide
A SimpliSafe camera can go offline because of Wi-Fi problems. Power issues. Weak signal. Battery problems. Or changes to your network settings. Fortunately most SimpliSafe camera offline issues can be fixed with a few simple troubleshooting steps. SimpliSafe recommends checking the connection before performing a factory reset. Why Is My SimpliSafe Camera Offline? Common reasons include: Weak Wi-Fi signal Incorrect Wi-Fi password Recent router or internet changes Low camera battery Camera being too far from the router Connection problems between the camera and Base Station Temporary software or connection errors SimpliSafe cameras require a 2.4GHz Wi-Fi network. A 5GHz network is not supported. How to Fix SimpliSafe Camera Offline Issue? 1. Check Your Internet Connection First, check whether other devices can access the internet. Restart your router if needed. Make sure the camera is within a good Wi-Fi range. 2. Check the Camera Power For a wired camera check that the power cable is p...